How to hire a professional Restoration company

How to Hire a Reliable Water Damage Restoration Company in Long Island New York?

Water can invade your home or property in the blink of an eye, and the damage it causes can be devastating, whether it’s due to natural disasters, fire suppression, or plumbing problems. Everything from structural damage to electrical and plumbing systems to the uncontrolled growth of toxic mildew can be caused by leaks and flooding. It is important to immediately engage a professional water damage restoration company “Golden Touch Restoration Specialist” to manage the entire process.

Steps For Hiring a Water Damage Restoration Company on long island

Some restoration companies deal with water damage restoration only. Others deal with mold, fire, and smoke damage. Depending on your circumstances and demands, you may require more than one type of restoration service. However, you don’t want to hire a company that can’t handle your case. Ask the following questions while hiring a company to rebuild your property after water damage.

Make sure the Restoration Company is Licensed and Insured.

First, determine whether the company is completely licensed and registered to provide restoration services in New York.

Water damage restoration is a difficult process. You deserve the peace of mind that comes with knowing that your restoration company is capable and skilled. Golden Touch Restoration Specialist is certified to handle all types of water, fire, smoke, and mold damage.


Experience in Water Damage Emergency and Mold Remediation Services

Any major water restoration project necessitates a great deal of expertise. Ask:


  • The number of years they’ve been in business.
  • The number of water damage restoration projects they’ve completed.


These steps are necessary to ensure that the repair business you choose has the requisite experience for your project. With a lot of experience comes a lot of knowledge and expertise. Golden Touch Restoration Specialist has years of experience and has served a thousand customers.

Type of Equipment Restoration Company Use


A certified, professional water damage restoration company should only use the most up-to-date equipment and cleaning products. The more current the equipment, tools, and technology, the faster your project will most likely be done.


Identify a True Local Water Damage Specialist 

You can’t guarantee that every result for “water damage Restoration Company near me” is a local company. Some businesses are national services that subcontract work. Others are limited in their service areas and will go a significant distance to restore your home. While this does not preclude them from being a reputable restoration company, it is typically preferable to work with a local company that:


  • Is familiar with the area.
  • Is aware of the most common natural disasters that occur.
  • You’ve collaborated with your neighbors.


Golden Touch Restoration Specialists is a trusted, community-oriented restoration company dedicated to providing the best water damage restoration services in New York.


Check The Company’s, Response Time


Water damage often needs rapid restoration services to prevent further damage. Therefore, responsiveness is a must-have trait. Look for a company that offers 24-hour water damage restoration services, can arrive fast, and immediately begin the cleanup. Nobody deserves the stress of having your basement leak all night long!

Golden Touch Restoration Specialist is so committed to providing the best water damage restoration services to our customers that we are available 24 hours a day, 365 days a year. If a water calamity strikes your home at any time or night, you can count on us to arrive as soon as possible.


Ask if They Work with Most Insurance Companies


Restoration fees can be rather expensive, depending on the extent of the damage. It has the potential to speed up the process profoundly. Most major insurance carriers collaborate with the best-established restoration companies. Ask upfront if the company you’re dealing with works with your insurance provider.


Get a Detail Estimate of Cost and Timeline


Restoration work is not cheap, and you don’t want to skimp on quality when it comes to having your home repaired. However, any reputable company will recognize that a homeowner wants to know how much the job will cost and how long it will take.

Every homeowner wants to have their property restored as soon as possible. It can even take weeks or months to restore a property, depending on the type and severity of the damage. Once the restoration company has determined the extent of the damage to your house, they should be able to provide you with an accurate and realistic estimate and a schedule.


Ask for References and Reviews


Aside from your insurance company’s suggestion and industry certification, it’s always a good idea to ask for references to assist you in choosing a trustworthy contractor and evaluating the companies you have contacted.

Positive evaluations may be found on most respectable water damage restoration companies’ websites and social media pages. Make careful to read the customer reviews. You can also get references from people who are prepared to speak with you about the services they obtained.


Get Specifies About Their Pack-Out Process

This expert provides the protection, storage, and restoration of your home’s contents. Your restoration professional will guide you on which items are undamaged, which may be restored, and beyond repair, once they inspect them. Based on this evaluation, your undamaged goods and those that can be restored will be carefully packaged, removed, stored, restored (if needed), and returned to your home. Golden Touch Restoration specialists undertake this process in-house, and a complete inventory of all things is provided to you, with any pre-existing damage noted.

Watch Out For Scammers

Natural calamities draw opportunists eager to prey on needy and dazed homeowners. Be aware of while dealing with scammers:

  • Offers and prices that appear to be too good to be true. Restoration work of high quality can be costly. However, this is not the time to be fooled by low pricing.
  • Demanding monetary payments in advance. While a company may ask for a deposit of up to one-third of the total estimate on the first day of work, you should avoid paying cash. Pay only with a check or a credit card, and only once are you delighted with the service.
  • Lack of Credentials, references, and training. Qualified businesses should be able to show confirmation of their licensure, insurance, and certification that they have completed the necessary training. A seasoned firm will be able to provide references.

What does it mean for a Water Restoration Technician to be IICRC certified?

It’s important that the water Restoration technicians who arrive at your home be well-versed in property repair issues. They should also be knowledgeable about the industry’s best practices and strategies. The entire repair process should be transparent, and all your concerns should be answered honestly and thoroughly.

All our technicians at Golden Touch Restoration Specialist are not only highly trained with years of experience in water damage drying and removal, but also kind, prompt, and empathetic.


Finding Reputable Water Damage Restoration Company


The key to quickly getting your life back on track is to find experienced water damage restoration services. They should be able to assist with anything from cleanup to insurance paperwork. Don’t be scared to talk about your options with them ahead of time.

Golden Touch Restoration Specialist should be your first destination when it comes to flood and water damage cleanup. We have a trained and experienced crew with years of experience. Please get in touch with us right away so that we can clean up the water damage and get your life back on track.

Water Restoration Don’t for Property owners:

Make final payment until water restoration job is completed.

   Sign a water damage contract without understanding every detail clearly and completely.

   Forget to ask questions or to see documentation everything.

Pay cash deduction for water restoration job. You should use a credit or debit card or write a check, that way you have a record of the transaction or service rendered


Property owner Biggest Mistakes when hiring Local Restoration company:

   Starting the job water removal or water damage drying without a signed contract.

   Not doing your homework on the water restoration company before hiring.

   Not checking references on the water restoration company.

   Not checking the status of a water restoration company insurance and license.

How many years of experience does the company have in the field of water damage Restoration?


Q: How much does a water damage cleanup cost?

A: It depends on the scope of the project. Our water restoration specialist evaluation will explain the overall costs and their justifications. Most of the time, you will be responsible for the deductible only, as most property insurance policies include flood damage. However, the cost of the project will vary, which is why our professionals communicate clearly.

Q: Are there different kinds of water?

A: There are three kinds of water, each of which can accompany flooding. It is critical to understand the differences between them because two of them can cause harm to those living or working on your property. They include the following:


  • Clean Water:

An overflowing sink or busted appliance poses no risk to you or the inhabitants on your property. It can, however, damage your flooring.

  • Grey-water: Greywater can cause illnesses because it contains a significant amount of chemical, physical, or biological contamination.
  • Black Water: Blackwater is dangerous. It can cause severe illnesses due to the pathogens sometimes found in the water. It comes from seawater, ground surface water, and sewage backups.

Q: What are the most common signs of water damage?

 A: If you suffered significant flooding, contact us right away to get the water damage under control. However, there are some signs of water damage to be aware of if your house didn’t experience a significant flood. Peeling paint and wallpaper, visible mold, moisture and condensation, musty odors, and damp or wet carpets and rugs are all common signs


Q: My Home or Commercial business is flooded, Should I call the insurance company first?


A: No. As a matter of fact, your insurance company would prefer you call a water damage restoration company to begin water cleanup and fix water damage as soon as possible. The faster our crews arrive, the more destruction we can prevent, which decreases restoration costs and protects your home from further house flood damage. You still want to call your insurance company to make a claim, but you should not wait for an adjuster to arrive before calling a professional company to fix water damage.

Q: Will Water Damage to My Property Cause a Mold Outbreak?

A: Waterflood damage certainly has the potential to cause mold growth. Because mold thrives in moist environments, any place that is wet (and especially humid) is a perfect place for mold to grow. If you ignore the moisture, mold can begin to grow within 24-48 hours. It’s very important to take immediate action when you experience house flood damage of any type!

Q: How long does it take to dry out water damage?

A: Drying out a structure depends on the severity of the water damage that occurred, and the type of structure, with an average situation taking 3–5 days. This can vary greatly though, depending on the magnitude of damage, amount of contents affected, any demolition that may be required, and the presence of any hazardous materials.

Returning home or business to its pre-loss moisture levels is a closely monitored process, with our professionals’ making adjustments to equipment to help ensure the area is recovering as quickly as safely possible.

Q: Do I have to use the restoration company the insurance company recommends?

A: No, it is not stated anywhere in your insurance policy that you have to their recommended restoration company; you can use whichever one you want. Some people feel more comfortable using a third-party restoration company. It is completely up to you. However, you will want to take steps to properly vet the contractor you choose.

A: How does the water removal process work?

  1. Extract as much water as possible.
  2. Remove furniture from the affected area or put furniture on blocks.
  3. Correctly take carpet from floors. If done incorrectly (not using professional techniques), the carpet will rip as well as ruin carpet seams.
  4. Remove wet padding and dispose of it.
  5. Extract as much water from the subfloor as possible.

Restoration Industry and Industry Standards References

The United States Environmental Protection Agency. (2021). Mold and Health.

rapid response

water emergency

water damage restoration costs and water damage emergencies

The United States Environmental Protection Agency. (2021). Mold and Health.

cleanup-protect-indoor-air-quality types of contaminated water/type of water damage


(Have You Recently Dealt With Water Damage?


After experiencing water damage, make sure to call Golden Touch Restoration Specialist  to get your home back to normal again.)

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